The VHT Training Team educates and empowers our users with the knowledge they need to get the most out of their tailor-made VHT solution. Whatever a client’s role with VHT, we can provide training to fit your needs.

Client training is deliverable online and in Akron, OH at VHT headquarters.

Our Course Offerings


Ever wondered how you could customize your customer’s experience with Callback? How about how Callback calculates an estimated wait time? How do you even begin to interpret the various historical reports to determine the success of your Callback solution? Stop what you’re doing and take this course!


Are you the first point of contact for your business when questions come up or issues develop? Where should you look first to try and resolve an issue? What allows Callback to provide all these service to clients? If you have found yourself asking one of these questions, then you have found the course for you.

Build a Custom Education Program

Get more information about the training we offer and build a customized program to meet your team’s needs.


See Our Training Policies

Note: For information about our Partner training, please contact

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