VHT Notification SuiteTM
Ensures Successful Callbacks, Improves Connection Rates, and Proactively Re-engages with Customers
More and more customers prefer digital channels, but some conversations require personal assistance. Take advantage of those digital channels to improve customer experiences by confirming commitments and offering additional options. VHT Notification Suite re-engages with customers by providing email or text notifications on the status of callbacks, improving the overall customer experience.
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- Delivers customers peace of mind
- Increases connection rates
- Re-engages with customers who abandon before speaking to an agent
- Reduces repeat calls, saving customers time and operational expense
- Reduces customer effort to interact and delivers a quality experience
- Integrates into existing contact center infrastructure
See VHT® Notification Suite in Action
Discover all the features our award-winning customer experience software has to offer.
VHT Solutions helped with the retention of customers and improved customer experience.”