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Webinars

iconImproveOperations

Technology Showcase – Reduce Customer Effort and Improve Operations

iconRoundtableCustEX

Roundtable – How to Deliver an Effortless Customer Experience

iconSatisfyCustomers

Contact Center in the Cloud: Satisfy Customers while Reducing Costs

icon3CriticalItems

3 Critical Items to Address For Your Customer Experience Strategy

iconCallbackStrategy

Tech Showcase – Why a Callback Strategy Enhances the Customer Experience

iconEndlessCustomerData

Got Endless Customer Data? Learn How to Make It Your Most Valuable Asset

iconBestPracticeSoftware

Ultimate Guide to Contact Center Software

iconDontWait

Don’t Wait! Transform Customers into Brand Promoters Now

iconEliminateCustomer 1

Tech Showcase – Eliminate Customer Frustration Across All Channels

icontakeyourcustomers

Take Your Customers from Random Struggles for Service to a Navigated, Enhanced Experience

iconwhyrealtime

Why Real-Time Context is Critical to Driving Proactive, Effortless Customer Experience

iconhowtocapture

How to Capture Key Customer Moments and Navigate Effortless Interaction and Desired Outcomes

iconcallbackconnecting

Callback: Connecting the digital experience

iconcallbackcloud

Callback Cloud: How looking up helps you in reaching out

icongotendlesscustomer

Got Endless Customer Data? Learn How to Make It Your Most Valuable Asset

iconmultichannel

Multi-Channel is the New Normal – Get Onboard with What You Really Intended to Achieve: Omni-Channel

About VHT

Since our inception in 1995, VHT has been the innovator in enhancing the customer journey.

Today, our approach has evolved and now helps organizations not only eliminate customer wait times but also creates a positive first impression of the brand and improves customer interactions, operational efficiencies and revenue opportunities.

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Virtual Hold Technology is now VHT. Read the message from Wes Hayden, our CEO, to learn more.